CIRMA Excellence in Risk Management Awards

From Connecticut public schools to municipal town halls, firefighters to school nurses, our teams work closely with our members to keep local communities safe, and running smoothly.

This year, CIRMA’s Excellence in Risk Management Awards program will celebrate members who have demonstrated sustained and notable distinction by building dynamic teams of risk-management champions.

Four deserving recipients will be announced during this year’s virtual event. Each awardee will receive a handsome crystal award and a $2,500 Risk Management Grant from CIRMA. Winners will also be featured in an issue of Connecticut Town & City magazine.

Below are the 2022 Excellence in Risk Management Award recipients who were honored at our Annual Meeting of Members on May 26, 2022.

Sustained Risk Management Program

Town of Durham

A resilient organization leverages insights and resources to manage and mitigate risks. An exceptionally resilient organization also leverages long-term partnerships and views obstacles as strategic opportunities to grow over the long term. This Town’s shared vision on effective risk management is consistently reinforced through its core values and behaviors—in Durham, employees walk the talk.

As a bona fide founding member, the Town of Durham and CIRMA mutually enjoy a long-standing partnership that spans over forty years. This partnership of continuous engagement and long-term commitment has proven effective through delivering sustained optimal outcomes—results that endure and continue to withstand the test of time. The following results represent a selection of the town’s risk management successes:

  • Over the past five years, the Town of Durham has significantly reduced workers’ compensation claim severity by an average of 55% on an annual basis

  • Favorable liability-auto-property claim severity outcomes have consistently set the Town of Durham apart over the past five years

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Establishing Risk Management as an Organizational Priority

Town of Coventry Police Department

A safe work environment does not happen by accident. Entity leaders must create, plan, implement, communicate, and ensure safety programs are effective and tailored to their unique operations. Most importantly, employees must embrace their roles in making their workplace safer.

The Town of Coventry Police Department empowers staff with educational tools and resources to effectively mitigate risk and keep employees safe. An active and engaged CIRMA stakeholder, Coventry Police Department leverages all aspects of our mutually beneficial partnership to ensure that risk management continues to be a top organizational priority. The police department continues to experience the benefits of fostering an ongoing, department-wide commitment to managing risk effectively within their entity and community. Here are some of the strategic tactics they used to accomplish their goals:

  • Collaborated with the CIRMA Risk Management team to develop and implement a comprehensive enterprise risk management policy that helps build resilience and establishes a laser focus on delivering long-term value

  • Effectively rolled out the comprehensive policy through a formal employee training model that helped ensure buy-in and long-term engagement across their workforce

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Substantial Impact on Total Cost of Risk

Town of East Hartford

Anticipating, balancing, and managing risk often generates tremendous value and competitive advantage across an entity. However, it takes sustained dedication and commitment to realize a significant risk management transformation. The Town of East Hartford has earned the reputation of facing risk management with an unbridled sense of dedication and commitment. The team keeps pace with ever-changing employee training needs so that they can continue to focus on a central town tenet: maximizing the safety of its employees and the community they serve. Their efforts had a tremendous impact on the town; here’s how they did it:

  • Developed a comprehensive training program that effectively utilizes a suite of CIRMA risk management value add training resources and services

  • Demonstrated a multi-year commitment to targeted employee education and training by ensuring almost 100 employees were adequately trained and prepared to assess and mitigate risk to help reduce rising workers’ compensation and auto losses

  • Achieved a remarkable 80% reduction in auto claim severity over the last five years

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New and Innovative Risk Management Initiative

Town of East Lyme Department of Public Works

Public entities face unique risks that often require unique solutions. With a laser focus on their need to identify and address specific OSHA compliance standards among staff, the Town of East Lyme’s Department of Public Works made an important strategic decision to reevaluate, reimagine, and fortify its approach to risk management. This led to creating an innovative initiative that allowed the department to usher in a new era of maintaining the highest levels of OSHA compliance standards.

The department implemented Safe-T-First, a new strategic initiative that would systematically address the department’s risk management needs. This multi-dimensional program helped to remediate areas of compliance concern while assessing and strengthening the Town of East Lyme’s overall operational resilience.

  • The new and innovative initiative helps orient employees not only to the functional details of employment, such as appropriate safety procedures, but also to the safety culture of both the department and the entity as a whole

  • The success of the initiative led to a newly developed and fully integrated safety manual resource, enhanced training, and introduced a variety of additional resources to empower employees to commit to improving workplace safety

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